pk07 Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by pk07 ("we", "us", "our", or "the Company") in connection with your access to and use of the pk07 platform, including the website at pk07.bio, our mobile-optimised betting interface, customer support communications, and all associated services.

By creating a pk07 account or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the pk07 platform and contact our support team to request account closure.

pk07 acts as the data controller in respect of personal data collected directly from players through the pk07.bio platform. Where we engage third-party processors — such as payment providers, game studios, or identity verification services — those parties act as data processors under our instruction and are bound by appropriate data processing agreements.

pk07 collects personal data through several channels: directly from you when you register or interact with our platform, automatically as you use our services, and from authorised third-party verification providers. The categories of data we collect include:

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification as mandated by our compliance obligations.

pk07 uses your personal data only for legitimate, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data include:

• Account Management: Creating, verifying, and maintaining your pk07 player account, including processing your registration and managing your profile details.
• Service Delivery: Enabling you to place sports bets, participate in PSL and cricket markets, access casino games, use slot games, and manage deposits and withdrawals in PKR.
• Identity & Age Verification: Confirming that you meet the 21+ age requirement and verifying your identity to comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Payment Processing: Facilitating secure transactions through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment channels.
• Fraud Prevention & Security: Detecting and preventing unauthorised account access, fraudulent transactions, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Responsible Gaming: Monitoring player activity to identify potential signs of problem gambling and ensuring compliance with self-exclusion and limit-setting tools where applicable.
• Customer Support: Responding to your queries, complaints, and dispute submissions promptly and accurately.
• Legal Compliance: Meeting our obligations under applicable gaming, financial, and data protection regulations in our operating jurisdiction.
• Platform Improvement: Analysing aggregated usage patterns to improve the pk07 platform, refine our sports markets, and enhance overall user experience.

pk07 processes your personal data on the following legal bases, in alignment with internationally recognised data protection principles:

• Contractual Necessity: Processing required to fulfil the contract between you and pk07 — including account creation, betting services, payment processing, and customer support — is carried out on the basis that it is necessary to perform our agreement with you.
• Legal Obligation: Certain processing activities — including KYC identity verification, AML transaction monitoring, and record-keeping — are carried out because pk07 is legally required to do so under applicable gaming and financial regulations.
• Legitimate Interests: pk07 processes certain data on the basis of our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we process data for optional purposes — such as sending promotional communications about new pk07 offers, PSL betting promotions, or bonus campaigns — we will obtain your prior consent and provide a clear and easy mechanism to withdraw that consent at any time.

pk07 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers receive the minimum transaction data required to process your deposits and withdrawals securely.
• Identity Verification Providers: Third-party KYC and age verification services receive identity documents and related data solely for the purpose of verifying your eligibility to hold a pk07 account.
• Game Technology Providers: Casino game studios and software providers integrated into the pk07 platform may receive anonymised session data necessary to deliver their games correctly within our interface.
• Regulatory Authorities: Where required by law, court order, or regulatory direction, pk07 may disclose player data to competent governmental, law enforcement, or gaming regulatory bodies.
• Fraud Prevention Networks: In cases of suspected fraud, money laundering, or match-fixing, pk07 may share relevant data with industry fraud prevention organisations or law enforcement agencies.
• Corporate Transactions: In the event of a merger, acquisition, or sale of pk07's business assets, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

pk07 uses cookies and similar tracking technologies on the pk07.bio website to ensure the platform functions correctly, to keep you securely logged into your account, and to understand how players interact with our services so we can continue improving them.

The types of cookies we use include:

• Essential Cookies: Strictly necessary for the operation of the pk07 platform. These include session management cookies that keep you logged in, security tokens, and cookies that remember your preferences during a session. These cannot be disabled without impairing your ability to use the platform.
• Analytics Cookies: Used to collect anonymised data about how players navigate the pk07 website, which pages are most visited, and where users encounter difficulties. This information is used in aggregate to improve our platform design and content.
• Functional Cookies: Remember your display preferences, language settings, and other customisations so that your experience remains consistent across sessions on pk07.bio.
• Marketing Cookies: Only set with your explicit consent. These cookies help us understand whether our promotional campaigns — such as PSL season offers or Eid bonuses — are reaching the right players. You may opt out of marketing cookies at any time through your browser settings or our cookie preference centre.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of your pk07 account. For full details on our cookie use, please refer to our Cookie Policy, available within your pk07 account settings.

pk07 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulatory obligation, or legitimate business need. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your pk07 account and for a period of five (5) years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction Records: Deposit, withdrawal, and betting history records in PKR are retained for a minimum of five (5) years from the date of each transaction.
• KYC & Identity Documents: Retained for five (5) years from account closure or as otherwise required by the applicable regulatory framework.
• Customer Support Communications: Chat logs and email correspondence are retained for three (3) years from the date of the interaction.
• Technical & Log Data: Server logs and IP address records are retained for thirteen (13) months for security monitoring purposes.
• Marketing Consent Records: Records of your consent to receive pk07 promotional communications are retained for the duration of your subscription and for three (3) years thereafter as evidence of consent.

Upon expiry of the applicable retention period, your data is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes without restriction.

pk07 operates as an internationally accessible platform. As a result, your personal data may be transferred to, stored in, and processed in countries outside Pakistan, including jurisdictions where data protection laws may differ from those in your country of residence.

Where such transfers occur, pk07 takes appropriate safeguards to ensure that your data continues to receive an equivalent level of protection, including:

• Entering into standard contractual clauses or data transfer agreements with receiving parties that impose GDPR-equivalent data protection obligations.
• Ensuring that third-party processors in other jurisdictions are certified under recognised privacy frameworks or subject to adequacy decisions where applicable.
• Conducting transfer impact assessments where required to evaluate the risk to your data rights in the destination jurisdiction.

As a pk07 player, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our Data Protection team using the contact details in Clause 14:

• Right of Access: You may request a copy of all personal data that pk07 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: You may request that pk07 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit our processing of your data in certain circumstances, such as while we investigate a dispute about the accuracy of your data.
• Right to Data Portability: You may request that we provide you with a copy of the personal data you have provided to pk07 in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to pk07's processing of your data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you feel your fundamental rights override those interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

pk07 will respond to all valid data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.

The pk07 platform is strictly intended for persons aged 21 years and above. pk07 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If you are under 21, you must not use the pk07 platform, register an account, or provide any personal data to us.

If pk07 becomes aware that personal data has been collected from a person under the age of 21 — whether through registration fraud, misrepresentation of age, or any other means — we will take immediate steps to close the relevant account, void any transactions, and securely delete all associated data from our systems without undue delay.

pk07 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser or app and the pk07 servers is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial account references, is stored in encrypted form using AES-256 encryption at rest.
• Two-Factor Authentication (2FA): pk07 offers and encourages 2FA for all player accounts to add a layer of protection against unauthorised login attempts.
• Access Controls: Internal access to player data is restricted on a strict need-to-know basis, with role-based access controls, unique user credentials, and comprehensive access logs.
• Security Monitoring: pk07's systems are monitored continuously for suspicious activity, intrusion attempts, and data anomalies. Security incidents are escalated and investigated promptly.
• Staff Training: All pk07 personnel who handle personal data receive regular data protection and security awareness training as part of their onboarding and ongoing professional development.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights, pk07 will notify you and, where required, the relevant supervisory authority within the timeframes mandated by applicable law.

While pk07 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. You also have a responsibility to keep your pk07 login credentials confidential and to notify us immediately if you suspect any unauthorised access to your account.

The pk07 platform integrates services provided by third-party game studios, payment processors, and technology partners. While pk07 takes care to work only with reputable providers, we are not responsible for the privacy practices of third parties operating their own platforms or systems.

Any third-party service integrated into pk07 — such as a game provider's live casino interface — operates under that provider's own privacy policy in respect of data processed within their system. We recommend reviewing the privacy policies of any third-party service providers whose interfaces you interact with through the pk07 platform.

pk07.bio does not contain links to external websites or third-party platforms outside of the pk07 ecosystem. Any navigation links on this site point exclusively to internal pk07 pages. If you encounter what appears to be an external link on pk07.bio, please report it to our support team immediately as it may indicate a security issue.

pk07 reviews and, where necessary, updates this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or the services we offer. Where an update is material — for example, where we introduce a new category of data processing or change the way we share data with third parties — we will notify active players via email or a prominent in-platform notification prior to the changes taking effect.

Minor or administrative updates (such as clarifications of existing language, corrections of typographical errors, or updates to contact details) may be made without prior notice. The "Effective Date" displayed at the top of this Policy will always reflect the date of the most recent update.

Your continued use of the pk07 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and contact our support team to request account closure and data erasure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk07 handles your personal data, please contact our Data Protection team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within your pk07 account dashboard. Select "Privacy & Data" from the support topic menu.
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.

Players based in Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and other cities across Pakistan are welcome to communicate with our support team in English. Our data protection personnel are equipped to handle requests from Pakistani players with full familiarity of local context.